Privacy Policy for Bright Kids Books
Welcome to Bright Kids Books! We are thrilled to have you here. Your privacy and security are very important to us, and we want to ensure you feel safe and comfortable using our services. This policy will explain how we collect, use, and protect your information in a simple and friendly way.
Who We Are
Bright Kids Books is a book subscription service dedicated to helping Australian families give the gift of literacy to their children and grandchildren. Our mission is to make reading fun and accessible for every child.
What Information We Collect
To provide you with our wonderful services, we may need to collect some information from you. Here’s what we gather:
Personal Details: This includes your name, address, phone number, and email address. We need these to send the books to you and to keep in touch.
Payment Information: When you make a purchase, we collect payment details to process your order. Rest assured, this information is securely handled – we don’t retain any of your payment information ourselves.
Communication Preferences: We record your preferences for how you’d like to be contacted (email, phone, etc.).
Important: We will never contact you and ask you to transfer money or anything like that. Please remain vigilant for online fraudsters.
How We Use Your Information
We use your information to ensure you have the best experience with us. Here’s how:
Sending Books: We may collect up to two addresses per order. One will be yours, and if you wish us to send books directly to your little one, we’ll need their address too.
Communication: We might send you updates about your orders, new book arrivals, or special offers.
Improving Our Service: Your feedback helps us improve our service and bring more joy to you and your family.
How We Protect Your Information
We take your privacy seriously and have measures in place to keep your information safe:
Secure Systems: We use secure systems to store your information.
Restricted Access: Only a small, trusted team has access to your details.
No Sharing: We do not share your personal information with third parties unless it’s necessary to fulfill your order (like delivery services or book suppliers).
Your Rights
You have control over your information. If you ever want to update your details or have any concerns, just let us know. You can:
Update Information: If you need to change your address or other details, contact us.
Unsubscribe: If you prefer not to receive our updates or offers, you can easily unsubscribe from our communications.
Contact Us
If you have any questions or concerns about your privacy, please reach out to us. We are here to help and ensure your experience with Bright Kids Books is delightful.
Email: [email protected]
Encore Productions Group Pty Ltd trading as Bright Kids Books
(ABN 12 006 097 936)
U1, 211 Highfield Road Camberwell 3124 Victoria
Thank you for trusting us with your information. We look forward to bringing joy and literacy to your family!
Warm regards,
The Bright Kids Books Team